Creating Pathways: Genesys Works

As high school seniors at Oakland Tech, Gavin and Aron joined Genesys Works Bay Area to gain professional experience and chart a path toward college and career. As first-generation college-bound students, they were looking for direction, support, and a way to build real-world skills before graduation.

They came to the program through different routes—Gavin was encouraged by a former participant, while Aron was referred by a school staff member—but both quickly found their footing during Genesys Works’ summer training. Gavin stood out as a strong communicator who took initiative. Aron impressed with his consistency, thoughtfulness, and quiet determination.

Placed as Technologist Interns at Accenture, they spent their senior year supporting IT operations, imaging laptops, resolving help desk tickets, setting up AV systems, and troubleshooting network issues. As they built experience, they took on more advanced responsibilities and grew into their roles with confidence.

Outside of their internships, they leaned on Genesys Works’ college and career success programming, receiving support with college applications, financial aid, and one-on-one coaching. The wraparound support helped them navigate an unfamiliar process with clarity and confidence.

Now, they’re college roommates and first-generation students pursuing degrees in tech-related fields at Cal Poly San Luis Obispo. Their journey through Genesys Works helped them build both technical skills and a vision for what’s possible—and the confidence to pursue it.